Refund Policy
Last updated: [EFFECTIVE DATE] · [LEGAL ENTITY NAME], [JURISDICTION]
Digital product
A VOID full reading is digital content delivered immediately after purchase. By completing checkout you ask us to deliver it right away and acknowledge that, where permitted, this waives any statutory cooling-off/withdrawal right once delivery has begun.
When we refund
If your reading failed to generate, you were charged more than once, or you were charged in error, contact [CONTACT EMAIL] with your receipt within [X] days and we'll make it right — typically a full refund or a fresh reading.
When we usually don't
Because readings are entertainment and subjective, we generally don't refund simply because you disagreed with or disliked the content. Where consumer law grants you a non-waivable right to a refund, that law prevails.
How to request
Email [CONTACT EMAIL] from your purchase email with your order receipt or ID. Approved refunds are issued through our payment provider back to your original payment method, usually within 5–10 business days.